Privacy policy
Last updated October 14, 2026
This policy explains what information Fox Marketing Systems collects through foxmarketingsystems.com and Fox Instant Response, how we use it, and the choices you have.
What we collect
- From our clients’ teams: names, work email addresses, profile pictures, email signatures, booking links and sign-in details for each login.
- About our clients’ leads: what a lead enters on a client’s form (such as name, email, phone, company and message), the messages sent to them and their replies, and when they unsubscribe.
- From our own website: what you type into our contact form.
- Billing: handled by Stripe. We see the name, billing email and payment status, not full card or bank numbers.
- Technical data: basic logs such as IP address, browser and timestamps, used for security and fixing problems.
How we use it
- To reply to and follow up with leads on behalf of the client they contacted.
- To show clients their leads, reply times and results, and to send them alerts and summaries.
- To reply when you contact us through our own website.
- To bill clients, provide support, and keep the service secure.
We don’t sell personal information, share it for advertising, or use one client’s leads for anyone else. Lead information belongs to the client whose form it came through.
Who helps us run the service
We use a small number of providers that process data only to provide their part of the service:
- Vercel (hosting) and Neon (database)
- Zoho Mail and Resend (sending and receiving email)
- Twilio (text messages, only for clients who use them)
- Stripe (payments)
If you’re a lead who got a message
You received it because you contacted the business it came from. Click the unsubscribe link in any email, or reply STOP to a text, and the automatic messages stop. For anything else about your information, contact that business, or contact us and we’ll pass your request on.
How long we keep it
We keep client and lead information while the client’s account is active. After a client cancels, we delete their data within 90 days, or sooner if they ask. We keep billing records as long as tax law requires.
Security
Data is sent over encrypted connections and stored with providers that encrypt it at rest. Passwords are stored hashed, logins can use two-step sign-in, and each client’s team sees only its own company’s data.
Your choices
You can ask to see, correct or delete information we hold about you. Email us and we’ll respond within 30 days.
Changes
If we change this policy in a meaningful way, we’ll update the date above and tell clients by email.
Contact
samuel@foxmarketingsystems.com · (442) 273-7952 · 17801 W. Mission Ln, Waddell, AZ 85355